About Us

Online Pond Store

For Information or to Order

Toll Free  

800 651 2559

Hours: 10:00am - 6:00pm Mountain Time

 (Denver Co)

 

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Western Outdoor Aquatics Inc. began in January 1995. In Broomfield Colorado. (Near Denver)

We are family owned and family operated. Our main objective in l995 was to supply the average water gardening hobbyist with Koi and Goldfish for their backyard garden pond. Since l995, we have expanded to a full line of fish, waterplants when in season and a full line of all your pondkeeping supplies and pond building supplies. We serve the general public, landscapers, and other businesses.  We strive to give you the best customer service possible.

 

Company Information

Western Outdoor Aquatics Inc 

8105 West I-25 Frontage Road ,Unit #2

Frederick, Colorado                              

Phone toll free  800 651 2559

 
Privacy Policy: All information collected by the transactions of purchase are NOT shared, sold, or otherwise transmitted to other parties. All phone orders where card numbers and personal information are shredded upon completion of your order.

 

Links to other web sites..
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

 

 

 

  

 

Local Services Offered:  Information on which product or system that will work best for your pond, water garden environment, or water feature.

We will ask questions about your pond equipment and construction to find the best solution.

Koi, Goldfish, and Aquatic Plant information.

Pond Equipment Loaner Program: We supply loaner ponds, pumps, aeration, for those who need equipment to clean the pond, or for those who's equipment has failed and a new system has been ordered.

Not only sales of products, we also sell repair parts and upgrade pond equipment.

Returns/Exchanges All returns must be made within 30 days of receipt of materials. Merchandise returned for exchange or refund must be in sellable condition unless received damaged. In this event, you must call us at 1-800 651 2559 to notify us of the problem. We can only refund postage and handling costs if the return is the result of our error. If you need to exchange a product the customer will pay shipping charges back to us and we will pay shipping charges to send out the exchanged item.

We reserve the right that if:

Items returned to us because you changed your mind ( buyers remorse) all purchases will be subject to a 25% re-stocking fee.. of the total purchase of the original order

Please understand that it costs money to process, stock, and ship products to you.